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Debt Collector
RoboKiller users have reported receiving spam
calls and texts from this number
Negative
User reputation
Blocked
Robokiller status
Analytics
7 hours ago
Last call
1,664,725
Total calls
461
Total blocked texts
375
Allowed texts
3,602
User reports
Reported category
Debt Collector
Learn MoreCall transcript
thank you for being a part of the City Bank family we know you're busy but if you could please just take a few minutes to log in at www.bi.com accountonline.com to review your Best Buy account status it would be appreciated if you would prefer to call us please feel free to as it is always great to get a chance to speak with 1 of our valued clients
Comments 52
The comments below are user submitted reports by third parties and are not endorsed by Robokiller
Scammers
July 5, 2024
Spam
April 24, 2024
Debt collection
February 24, 2024
I am hearing a ring from this blocked caller
July 3, 2023
Meat
January 15, 2023
We need a new category. Technically this isn't a debt collector. It's from the credit card business office.
October 10, 2022
This is a legitimate number from CITIBANK'S billing dept. What's confusing, I think for some, is that the account is Best Buy but the bank card guarantor is CITIBANK. I'm fairly certain that Best Buy isn't the only store card CITIBANK represents. I've read some comments stating that this is a scam caller. It isn't, however, scammers could have spoofed this number temporarily to scam CITIBANK/BEST BUY customers. If you have a BESTBUY acct and you get a call from CITIBANK, if you don't trust the number, call CITIBANK direct.
October 10, 2022
I have the Covid
October 4, 2022
Called early in the morning and asked for someone I didn't know or never heard of. Blocked the number but they continue to call at least 3 times a day for the last 2 wks. Phone only rings once since they were blocked but it has not stopped them from continuing to call.
September 29, 2022
Fake phantom debt collection scam by Puta'ng Ina Ka criminals phoning from the Philippines. This is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a bank (often impersonating Chase, Credit One, Wells Fargo, Citibank, Bank of America, Capital One, or American Express), debt collector, credit agency, billing department, lawyer, or law enforcement and threatens to sue or arrest you using lies, harassment, and intimidation to collect on fake debts that you do not owe. Debt collection scams are very common because many people carry debts, so it is easy for scammers to phish for gullible victims. And debt collection scams have vastly increased this year to prey upon the larger number of people in debt. The Filipino scammer asks for you by your name in order to sound like a personal phone call to gain your trust, but they are randomly auto-dialing everyone. The scammer may say "I am calling on a recorded line" just to sound official, but it is fake! The scammer either mentions an unpaid debt and past due amount that must be paid immediately or says that they have frozen your account due to fraudulent activity. The scammer then asks for your online banking login credentials, Social Security number and date of birth "for verification purposes", and says you can settle the debt by paying with a credit card, prepaid debit card, or eBay gift card, or demands that you wire transfer the payment, or asks for your bank account/routing number. Or the scammer pretends to offer a "50% settlement" deal where "you only have to pay half" of your fake debt. About 55% of North America scam calls come from India and 40% come from the Philippines. India scammers run hundreds of fraud, extortion, and money laundering scams every day such as posing as a fake pharmacy, fake Social Security officer saying your benefits are suspended, IRS officer collecting on fake unpaid back taxes, debt collector threatening you for fake unpaid bills, fake bank/financial/FedEx/UPS/DHL scams, pretending to offer fake health insurance, car warranty, student loan forgiveness, credit card and debt consolidation services, posing as Amazon to falsely say an unauthorized purchase was made to your credit card or your Prime membership was auto-debited from your bank, posing as Microsoft/Dell/HP/Apple to say your account has been hacked or they detected a virus on your computer, fake "we are refunding your money" or "your account has been auto-debited" scams, fake Google/Alexa listing scams, posing as electric utilities, Verizon, AT&T, or Comcast, fake solar panel and home purchase offers, fake fundraisers asking for donations, fake phone surveys, and the scammers try to steal your credit card, bank account/routing number, Social Security number, and personal information. India scammers often rotate through fake Social Security, subscription auto-renewal, pharmacy, and pre-approved loan scams on the same day. Philippines scammers run more auto/home/health/life insurance, Social Security and Medicare identity theft, and fake charity donation scams. Scammers use disposable VoIP phone numbers (e.g. MagicJack devices) or they spoof fake names and numbers on Caller ID. Anyone can use telecom software to phone with a fake CID name and number. Scammers spoof thousands of fake 8xx toll-free numbers. CID is useless with scam calls unless the scam asks you to phone them back. CID area codes are never the origin of scam calls since scams use spoofed CID numbers from across the US and Canada, numbers belonging to unsuspecting people, invalid area codes, and fake foreign country CID numbers; e.g. fake women crying "help me" emergency scams often spoof Mexico and Middle East CID numbers. Scammers often spoof the actual phone numbers of businesses such as Apple, Verizon, and banks to trick you into thinking the call is valid. How can you avoid being scammed by phone calls? NEVER trust any unsolicited caller who: sells something (most unsolicited calls are scams so your odds of saving money are very poor); asks for your Social Security number; offers a free gift or reward; threatens you with arrest/lawsuit or says you need to reply back soon (pressure tactic); asks you to access a website, download a file, wire transfer money or buy prepaid debit/gift cards; claims suspicious activity on your account; says your subscription is being refunded or auto-renewed/auto-debited; and all pre-recorded messages. Recordings are far more likely to be malicious scams and not just telemarketer spam. All unsolicited callers with foreign accents, usually Indian or Filipino, are usually scams. Filipino scammers tend to speak better English than Indian scammers. Filipinos speak English with a subtle accent having a slight trill. Scams often say that you inquired about a job, insurance, social security benefits, or that you previously contacted them or visited their website. A common India scam plays a fake Amazon recording. Amazon account updates are emailed, not robo-dialed. Many banks use automated fraud alert calls to confirm a suspicious purchase, but verify the number that the recording tells you to phone or just call the number printed on your credit card. India scammers impersonate AT&T DirecTV, Comcast, or a cable/Internet company, offering fake discounts or service upgrades. Indians impersonate the IRS and Social Security Administration. The IRS/SSA never make unsolicited calls and never threaten to arrest you; they initiate contact via postal mail. Real lawsuits are not phoned in, especially not using pre-recorded threats lacking details; legal notices are mailed/couriered. The police, FBI, DEA never phone to threaten arrest; they show up in person with a warrant. Scammers try to gain your trust by saying your name when they call, but their autodialer automatically displays your name or says your name in a recording when your number is dialed using phone databases that list millions of names and addresses. Scammers often call using an initial recording speaking English, Spanish, or Chinese that is easily generated using text-to-speech translation software to disguise the origin of their India phone room. Some speech synthesis software sound robotic, but others sound natural. To hide their foreign accents, some India scammers use non-Indians in their phone room. Scammers often use interactive voice response (IVR) robotic software that combines voice recognition with artificial intelligence, speaks English with American voices, and responds based on your replies. IVR calls begin with: "Hi, this is fake_name, I am a fake_job_title on a recorded line, can you hear me okay?"; or "Hi, this is fake_name, how are you doing today?"; or "Hello? (pause) Are you there?"; or "Hi, may I speak to your_name?" IVR quickly asks you a short question to elicit a yes/no reply so it hangs up if it encounters voicemail. IVR robots understand basic replies and yes/no answers. To test for IVR, ask "How is the weather over there?" since IVR cannot answer complex questions and it keeps talking if you interrupt it in mid-sentence. IVR usually transfers you to the scammer, but some scams entirely use IVR with the robot asking for your credit card or SSN. A common myth is IVR calls record you saying "yes" so scammers can authorize purchases just using your "yes" voice, but scammers need more than just a recorded "yes" from you - credit cards and SSN. Phone/email scams share two common traits: the CID name/number and the "From:" header on emails are easily faked, and the intent of scam calls is malicious just as file attachments and website links on scam emails are harmful. Scams snowball for many victims. If your personal/financial data are stolen, either by being scammed, visiting a malicious website, or by a previous data breach of a business server that stores your data, then your data gets sold by scammers on the dark web who will see you as fresh meat and prey on you even more. This is why some receive 40+ scam calls everyday while others get 0 to 2 calls per day. If you provide your personal information to a phone scammer, lured by fake 80%-discounted drugs or scared by fake IRS officers, you receive even more phone scams and identity theft can take years to repair. Most unsolicited calls are scams, often with an Indian accent. No other country is infested with pandemics of phone room sweatshops filled with criminals who belong to the lowest India caste and many are thieves and rapists who were serving jail time but released early due to prison overcrowding. Scammers often shout profanities at you. Just laugh at their abusive language. Google "Hindi swear words" and memorize some favorites, e.g. call him "Rundi Ka Bacha" (son of whore) or call her "Rundi Ki Bachi" (daughter of whore). Scammers ignore the National Do-Not-Call Registry; asking scammers to stop calling is useless. You do these scammers a favor by quickly hanging up. But you ruin their scams when you slowly drag them along on the phone call, give them fake personal and credit card data (16 random digits starting with 4 for Visa, 5 for MasterCard), ask them to speak louder and repeat what they said to waste their time and energy.
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
scam
August 31, 2022
RoboKiller needs to BLOCK
July 11, 2022
Why are they able to call if the number is blocked
May 14, 2022
Best Buy card
April 22, 2022
Best Buy
April 20, 2022
Came up as Potential Scam. Not a robocall but seemed fishy. Said they were from Citibank Best Buy card. The woman verified that she was talking to [my name] and let me know that the call was being recorded (an easy way to instill confidence as most companies do this when you call) Notified me of a debt and asked for the last 4 digits of my SSN/ Best Buy card and 3-digit code on the back- I asked for a callback number as I don't give credit card information over the phone unless I call a business' customer service number and she was hesitant. Gave me a 888 number that is NOT listed as one of their official bill pay customer service numbers, and told me I might as well give her the information now because when I that number, it will route to the number she was calling me from. There is a chance this is not a scam but I'm not about to take the chance. BEWARE
April 12, 2022
Block
February 22, 2022
Social security scammers
January 25, 2022
Known fake Citibank account
January 21, 2022
Debt collection
October 26, 2021
BLOCK number
September 29, 2021
Unknown number
May 11, 2021
N/a
April 14, 2021
Citibank Best Buy
March 17, 2021
Debt collector
February 25, 2021
Calls many times a day, every hour- never leaves voicemails but calls non stop. Goes from 8AM-9:30PM MST calling.
November 6, 2020
Scammer
November 5, 2020
This is a scam. They need to be locked up. Not Robokiller letting them through
October 27, 2020
I never have a reason for a debt collector to call me.Thanks for your help
October 26, 2020
Not for me
October 2, 2020
Stop letting this call through please!!
July 16, 2020
Block
July 11, 2020
This is a phantom debt collection scam! This is what the Federal Trade Commission calls a phantom debt collection scam where the scammer pretends to be a debt collector, lawyer, or law enforcement and threatens to sue or arrest you using harassment (repeated phone calls), lies, threats, and intimidation to collect on fake debts that you do not owe. Although more than 95% of all North America phone scams originate from crowded phone rooms in India that run numerous fraud, extortion, and money laundering scams every day such as pretending to be fake pharmacies, posing as fake Microsoft, Amazon, and Apple representatives, and pretending to offer credit cards and student loan forgiveness, some of these phantom debt collection scams are committed by Americans, but many phantom debt scams also come from East Indians using text-to-speech translation software to generate a pre-recorded message without a foreign accent. Another version of these phantom debt collection scams is the frequent extortion scams perpetrated solely by East Indians posing as Social Security or IRS officers threatening to sue or arrest you for fake unpaid back taxes. This scam call begins with a pre-recorded message that often includes robotic text-to-speech customizations of the message to call you by your name in order to make the message sound like a personal phone call and to gain your trust. It is easy to acquire huge phone database listings of millions of names associated with phone numbers and addresses and have the robo-dialer automatically say your name. The synthesized speech may also be recorded in Spanish or Chinese to target immigrants. The pre-recorded message often mentions very vague urgent messages or legal actions and fake financial accounts that are unpaid, fake names of the debt collector handling your fake debts, or fake ID account codes for your fake debt, and they often falsely say "our numerous attempts to contact you at your home and workplace have been unsuccessful and this is our final attempt", which is all false and intended to make it sound urgent. You are then asked to either press "1" or phone them back, often at a different number since these scams spoof hundreds of fake Caller ID numbers, and then you actually speak to the East Indian scammer. The scammer then asks for your Social Security number and either tells you that you can settle the debt by paying with a credit card or demands that you wire transfer the payment for the fake debt or asks you for your bank account and routing number. Here is how to tell the difference between a real debt collector and a scammer: A debt collector must tell you information about your debt such as the name of the creditor, the exact amount owed, and if you dispute the debt, the debt collector has to obtain verification of the debt. A scammer either avoids providing this information or provides false information. A real debt collector usually mentions the name of the creditor on their first phone call. A scammer tries to sound very threatening, but mentions totally vague or fake statements. A debt collector has to mail you a printed-on-paper "validation letter" within five days of first contacting you. If you do not dispute the debt in writing within 30 days, the debt collector has the right to assume the debt is valid. Scammers always pressure you to settle the debt immediately, often demanding that you make a money transfer from you bank that can be untraceable; this is very common with East Indian scammers posing as debt collectors and fake IRS officers. A scammer may threaten to tell your family and employer about your debts, but a real debt collector can only ask other people about your address, phone number, and place of employment; they cannot tell other people about your debts. Scammers will ask for your bank account and routing numbers and Social Security number, whereas real debt collectors will not. Ask the debt collector for their name, company name, street address, and a callback number, which all real debt collectors will provide. Every one of the thousands of East Indian scammers will also immediately fail this test since all of the East Indian scammers use spoofed fake Caller ID numbers or disposable VoIP numbers. If you suspect a scam, contact the creditor the debt collector claims to be working for and find out who has been assigned to collect the debt. (By the way, this phone scam has NOTHING to do with someone named "Cannon" in Michigan as mentioned in a previous post by a "Marty/Matt" user who has been spamming many RoboKiller numbers with the same nonsense comments and he is obviously trying to get some kind of personal revenge on a "John Cannon" by trying to get him in trouble by posting onto RoboKiller and numerous other websites fake information that obviously is not related to a someone named "Cannon" smh. If you know the exact name, address, and crimes of criminals, you report it to law enforcement and you do not just post their home address all over discussion forums and social media. This "Marty/Matt" nutcase is obviously the pathetic "stalker" that he talks about and he keeps posting false information and hoping that you will do his stalking of this Cannon person for him. This stalker of the Cannon person is as bad as these other phone scammers and he is using RoboKiller as his personal online slander tool smh.)
January 30, 2020
[deleted]
January 22, 2020
This is not a scam call number
August 11, 2019
Its my phone company
April 24, 2019
Citibank
April 4, 2019
Block these annoying f*****s
March 28, 2019
Best Buy card
March 5, 2019
Debt collector
February 26, 2019
Calls everyday
February 22, 2019
Solicitation call... 5-10 times daily!
February 3, 2019
Calls everyday. Leaves no message
January 29, 2019
It’s Citibank but I need to talk to them this time LOL
December 14, 2018
Best Buy
November 30, 2018
Citi bank
November 27, 2018
They called me to collect PayPal debt, which I do not have.
November 26, 2018